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Log in to chatHow long does a portrait take?
Your free watermarked preview is generated in minutes. After purchasing, the full-resolution file is available for instant download.
What photo works best?
A clear, well-lit photo where your pet faces the camera. Natural lighting and a simple background give the best results. Avoid blurry or heavily filtered images.
Can I get a refund?
Yes. We offer a 14-day refund policy for digital portraits that haven't been downloaded. For printed portraits, contact us if the item arrives damaged.
How do I download my portrait?
After purchase, go to your account page or use the order lookup tool. Your 4K download link will be available immediately.
Do you ship worldwide?
Yes. Framed prints and art prints ship worldwide with free delivery. Typical delivery takes 5–10 business days depending on your location.
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